FREE SHIPPING OVER $500 | MEMBER BENEFITS
SHIPPING + DELIVERY POLICY
Free shipping on orders over $500 are valid for orders within the Adelaide Metro Area, any orders place from country South Australia will receive free shipping with an order over $1000. Free Shipping excludes delivery of furniture.
Orders are processed and shipped Monday through Friday, excluding public holidays.
Orders will be delivered within 2-7 business days, unless otherwise notified.
Please ensure someone is available to sign for your parcel during business hours.
PO Box addresses will not be accepted as all orders require a signature upon delivery.
Customers are responsible for paying any additional freight charges incurred by refused shipment, unclaimed goods or re-delivery attempts.
Orders to be collected will be ready for collection the day after placing the order after 2.00pm from 237 Grote Street Adelaide. Please advise us in advance by phone/email if you wish to collect your order sooner.
When your order is shipped you will be sent a confirmation email which will include your invoice number and tracking number which can be used when enquiring about your order.
Please contact customer service on 1800 635 545 and they will gladly help you with your shipping options and tracking your order.